The word Perception comes from the Latin word, percipio meaning receiving, collecting, Action of taking possession, apprehension with the mind or senses. Perception is what we see in the environment around us, in other words how an individual interprets the information i.e., seeing, hearing, tasting, feeling and smelling about his environment. Thus, perception is a subjective phenomenon . In this competitive business Scenario, every Activities begins and ends with the customer need. Now, the telecommunication is the most appropriate industry and involves every business Activities.