stdClass Object
(
    [id] => 12833
    [paper_index] => 202404-04-016500
    [title] => ANALYSIS OF THE DIMENSIONS OF HEALTH SERVICE QUALITY ON PATIENT SATISFACTION AT ROYAL PRIMA MARELAN HOSPITAL IN 2024
    [description] => 
    [author] => Zhang Xiaoxiao
    [googlescholar] => 
    [doi] =>  https://doi.org/10.36713/epra16500
    [year] => 2024
    [month] => April
    [volume] => 12
    [issue] => 4
    [file] => 1212am_6.EPRA JOURNALS 16500.pdf
    [abstract] => One indicator of quality in health services is patient satisfaction, where high-quality health services will generally create a high level of patient satisfaction, leading to loyalty to health services. The study aimed to analyze the dimensions of Health Service Quality toward Patient Satisfaction at Royal Prima Marelan Hospital in 2024. The method used in this research is quantitative non-experimental with a descriptive approach (cross-sectional survey) and associative analysis. The population was 318 people, and the sample determination used Slovin so that the sample size was 197, rounded up to 200 samples, with incidental sampling technique-data analysis using univariate, bivariate (Chi-Square), multivariate (multiple logistic regression Enter method). 
    [keywords] => quality, satisfaction, patient, empathy
    [doj] => 2024-04-25
    [hit] => 862
    [status] => y
    [award_status] => P
    [orderr] => 6
    [journal_id] => 4
    [googlesearch_link] => 
    [edit_on] => 
    [is_status] => 1
    [journalname] => EPRA International Journal of Economic and Business Review(JEBR)
    [short_code] => IJES
    [eissn] => 2347-9671 (O), 2349-0187(P)
    [pissn] => 
    [home_page_wrapper] => images/products_image/12.JEBR.png
)
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