stdClass Object ( [id] => 7713 [paper_index] => EW201811-13-002598 [title] => IT AND IT ENABLED SERVICES INDUSTRY IN INDIA-Opportunities and Challenges present in Global trade [description] =>
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[author] => Dr. O. S. Deol [googlescholar] => https://scholar.google.co.in/citations?user=KeqZGcIAAAAJ&hl=en [doi] => [year] => 2019 [month] => September [volume] => 7 [issue] => 9 [file] => eprapub/EW201811-13-002598.pdf [abstract] =>

The share of services sector in GDP in India has risen to around 52.9 per cent in 2018 from 38 per cent in 1980s. The information technology and information technology enabled services (IT-ITeS) sector is a field which is going under rapid evolution and changing the shape of businesses globally. This sector includes software development, consultancies, software management, online services and business process outsourcing (BPO). The share of IT and IT enabled services in total exports from India, which was negligible in 1990s, has risen to 16% in 2018. India’s IT exports are around $137 billion with 4 million employees working in this sector. Eventually, this sector has become a prominent sector of Indian economy. This Paper examines the experience of India in exporting information technology and information technology enabled services. It also highlights the role of policy initiatives and institutional interventions undertaken by the government in achieving this success. The Paper concludes that the strong IT industry and wide availability of skilled manpower provide India a great opportunity in the global trade in IT services.

KEYWORDS: Information Technology, Services, Export, Software Development and BPO

JEL Classification: L86, F21

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