PATIENT SATISFACTION ON HOSPITAL ENVIRONMENT- AN INPATIENT SURVEY WITH REFERENCE TO GOVERNMENT HOSPITAL IN UDUMALPET


R.Beena
,
Abstract

Health is an important dimension of well-being and is the basic requirement of life. Only a healthy man without disorders can achieve his goal and standard. Availing basic healthcare services is considered to be a milestone for many BPL (Below Poverty Level) people. Public health centers are regulated to provide healthcare measures from basic to higher technological level at free of cost. By being at all possible places the public health care system provides medical services at free of cost. Eventhough the beneficiaries are satisfied with the medical services, people found to have negative attitude towards its environment. So the present study is taken up to measure the  level of satisfaction of inpatients regarding the Government hospital environment, infrastructure and the factors required for its improvement. The study identified that, respondents had pessimistic attitude towards its environment and also provided that sanitation system need to be improved for enhancing its effectiveness. It concluded that, supervision and operational activities of these healthcare centers should be strengthened to improve efficiency.  

KEY WORDS: Government, Healthcare, Hospital, Patients

Keywords:
Journal Name :
EPRA International Journal of Economic and Business Review(JEBR)

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Vol : 6
Issue : 2
Month : February
Year : 2018
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