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(
    [id] => 8200
    [paper_index] => EW201711-01-002190
    [title] => THE UTILITY OF DEMINGS PRINCIPLES OF MANAGEMENT IN INSTITUTIONS OF HIGHER LEARNING
    [description] => <ol>
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</ol>

    [author] => Dr.D.Appal Raju
    [googlescholar] => https://scholar.google.co.in/citations?user=KeqZGcIAAAAJ&hl=en
    [doi] => 
    [year] => 2017
    [month] => November
    [volume] => 5
    [issue] => 11
    [file] => eprapub/EW201711-01-002190.pdf
    [abstract] => <p>Total Quality Management is an age old concept but still relevant even today and Deming&rsquo;s fourteen principles of total quality management is a benchmark in the aspect of improving quality of a product service or an institutions. Though quality is a perceived aspect of a particular service utility and benefits. It depends upon the nature of industries that offer these services for the benefit of the users. Deming has stated that quality is a predictable degree of uniformity and dependability at low cost and which is applicable to the present needs. Deming&rsquo;s fourteen principles of management has been identified as a quality meter which can be applied to different industries as well as institutions of higher learning. This paper purports to study the impact of Deming&rsquo;s principles of management in institutions of higher learning. It is an empirical paper which dwells on fourteen principles of management and its applicability and utility in institutions of higher learning.</p>

<p>Findings: There is an impact of Deming&rsquo;s principles in total quality improvement in institutions of higher learning.</p>

<p><strong>KEYWORDS:</strong> Total quality management, Demings principles, quality.</p>

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    [is_status] => 1
    [journalname] => EPRA International Journal of Economic and Business Review(JEBR)
    [short_code] => IJES
    [eissn] => 2347-9671 (O), 2349-0187(P)
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