Motivation is one of the most important concepts in HRD. Nowadays, companies spend humungous amounts of money in arranging for training sessions and recreational events to motivate the employees. This study aims to evaluate the impact of two practices of human resource including motivation and maintenance in operational efficiency in commercial banks of Jordan.

A total of 165 employees from the human resource in 13 Jordanian commercial banks had responded to adapted questionnaire to measure to human resource practices. Descriptive statistics including ANOVA and Regression were used for the analysis of data. The result of this study reflected a statistically significance and positive association for two practices.

KEYWORDS: Human Resource, Motivation HR, Maintenance HR, Commercial Banks