ORGANIZATIONAL CITIZENSHIP BEHAVIOUR: A STRATEGY FOR ORGANIZATIONAL EFFECTIVENESS - AN EMPIRICAL STUDY


Dr. S. Anand Reddy
,
Abstract

 In competitive world, every manager and leader, in fact every organization wants an employee who is not only technically strong, not only those who do hard work, but also who display good traits, positive competitive nature, collaborate with team members to reach the organizational goals. If a manager has an employee who possess qualities like helping the other persons, commitment to work, working without thinking of personal gains and strict timings, standing up as the face of the organization etc. then the manager will have to invest less time on the employee and will have less stress. Though the mentioned qualities are not paid for, they will have high impact on the performance. This type of behavior is termed as organization citizenship behavior. Organizations are encouraging their employees to engage in Organizational citizenship behavior .The present study is an attempt to find out if the employees have organizational citizenship Behavior. All together nine hundred and twenty seven participated in the study.

KEY WORDS: Organizational Citizenship Behavior, Organizational Effectiveness, Organizational Performance.

Keywords:
Journal Name :
EPRA International Journal of Economic and Business Review(JEBR)

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Vol : 5
Issue : 3
Month : March
Year : 2017
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