IMPACT OF QUALITY OF WORK LIFE ON WORK LIFE BALANCE OF BUS CONDUCTORS OF MSRTC: A CASE STUDY
Gandhali Vijay Kharge
Bus conductors of MSRTC are serving to society 365 X 24. Moreover they can be considered as a face of MSRTC as they are having direct contact with passengers. They are generating revenue for MSRTC. Through observation it is clear that the quality of work life of bus conductors is poor. This study focuses on various aspects of quality of work life and its impact on work life balance. Out of 273 bus conductors of Kolhapur depot 162 are randomly selected as sample. Further this sample size stratified as 144 male conductors and 17 female conductors. For this study totally 3 populations are considered viz., bus conductors, their family members and administrative staff of depot. Quality of work life is analysed through structured questionnaire for bus conductors and administrative staff while work life balance is analysed through the same technique for bus conductors and their family members. It is clarify from this study that the maintenance and cleanliness of buses and rest rooms should be proper. Most of bus conductors are unable to give time for their family, friends, relatives and society.
KEY WORDS: Bus Conductors, MSRTC, Quality work life, Work life balance, Work life conflicts
JEL Classification: H830