This research article examines the factors impacting efficiency of remote banking services in private banks. The SVAR model with statistical data covering the period 2018M9-2023M9 has been used in the analysis. According to the results of the model, the revenue of Private Joint-Stock “Trustbank” obtained from remote banking services is under a favourable impact of changes in the number of individuals using its remote services, number of bank cards issued into circulation, number of installed POS-terminals, and changes in the number of installed ATMs and self-Service kiosks. However, it has been revealed that the effect of the change in the number of legal entities and individual entrepreneurs using remote banking services on the bank’s revenue from remote banking services is not statistically significant.