Somay Sunilkumar Dusseja, Gaurav Anil Punjabi, Pooja Sunil Makhija, Sahil Mahesh Hemwani, Alka Prayagkar, Dileepkumar Nitture
Computer Engineering, VES Polytechnic, Mumbai, Maharashtra, India
Abstract
In the modern restaurant industry, digital transformation plays a crucial role in enhancing operational efficiency and customer satisfaction. This paper introduces MenuMate, a QR-based digital ordering system designed to streamline restaurant management for both administrators and customers. Restaurant owners can register their establishment, input menu details, define the number of tables, and generate unique QR codes for each table. These QR codes enable a seamless ordering experience by allowing customers to scan them, access an interactive digital menu, select their preferred dishes, and complete payments online. For administrators, the system provides a centralized dashboard for real-time order tracking, sales analytics, and inventory management, helping optimize kitchen workflows and resource allocation. By reducing manual order processing and integrating cashless transactions, MenuMate minimizes human errors, decreases wait times, and enhances overall efficiency. This paper explores the system's architecture, key functionalities, and potential impact on modern restaurant operations, demonstrating how digital solutions can revolutionize the dining experience while improving business profitability.
Keywords: Digital Menu, Real-time Order Tracking, Restaurant Efficiency, Order Management System, Customer Experience, Automation, QR Code Ordering, Contactless Dining, Inventory Management, Sales Analytics, Cashless Transactions, Operational Optimization
Journal Name :
EPRA International Journal of Economics, Business and Management Studies (EBMS)

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Published on : 2025-03-16

Vol : 12
Issue : 3
Month : March
Year : 2025
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