CONCEPTUAL APPROACH TO THE DIGITAL TRANSFORMATION OF STUDENT-RELATED OPERATIONAL PROCESSES IN HIGHER EDUCATION SYSTEMS


Bobojonov Azizjon Babaxanovich, Muzaffarova Dilbar
Tashkent State University of Economics, Uzbekistan
Abstract
In the article, this study explores a conceptual framework for the digital transformation of student-related operational processes in higher education. It highlights the benefits of systematic and continuous digital monitoring across entry, core, and supporting processes, enabling institutions to optimize operations, improve information flow, and respond effectively to individual student needs. The proposed three-tier approach at the university, educational program, and course levels facilitates comprehensive oversight of academic and daily student activities, supports data-driven decision-making, and enhances the overall quality of education. The findings demonstrate that a conceptual approach to digital transformation not only streamlines operational processes but also strengthens institutional competitiveness and significantly enhances students’ learning experiences.
Keywords: Digital Transformation, Higher Education, Student Activities, Operational Processes, Three-Tier Monitoring, Data-Driven Management.
Journal Name :
EPRA International Journal of Economics, Business and Management Studies (EBMS)

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Published on : 2026-01-27

Vol : 13
Issue : 1
Month : January
Year : 2026
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