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IMPACT OF CUSTOMER CENTRIC STRATEGY ON CUSTOMER SATISFACTION: A CASE STUDY OF GOLDEN PEACOCK VILLA HOTEL IN MUTARE, ZIMBABWE


Mrs. Febbie MARAMBA-TOPEROROMO,Mr. Twoboy SHOKO ,Mr. Jonathan SHOKO ,Mr. Stanfford Dumisile Gobodi DUBE ,Mr. Thabani NYONI
Assoc. Prof. Dr., University of National and World Economy
Abstract
Keywords:
Journal Name :
EPRA International Journal of Economics, Business and Management Studies (EBMS)

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Published on : 2020-11-05

Vol : 7
Issue : 4
Month : November
Year : 2020
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