THE ROLE OF HRM IN ENHANCING FINANCIAL INCLUSION IN INDIA BANKING SECTOR


Dr. Moath Mahmoud Alshar, Dr. M. Sathya Shivalini
PhD scholar, Bussiness Management/ Osmania University
Abstract
The main objective of current paper is identify the important roles of human resource management in enhancing the financial inclusion in Indian banking sector. The employees with reference to the roles of human resource management in Indian banking sector represented by the five banks is studied in this paper. The study population consisted of all employees in five Indian banks. A questionnaire was drafted and mailed to the one hundred and fifty employees randomly selected from the list of employees working for those banks. Fifty of the one hundred and fifty employees properly filled and the questionnaires and this is the main data source for my study. To achieve the objectives of the study, “to investigate into any relationship between Age, Gender and Educational level (demographic variable) of the employees and their impact on financial inclusion enhancement due to HRM roles” the researcher used descriptive analytical methods. The data was analyzed by employing One-way ANOVA test at 5% level of significance using SPSS statistical software. The result showed that, the Indian banks employees strongly conformed the roles of human resource management in enhancing financial inclusion.
Keywords: Human Resource Management (HRM), Financial Inclusion, Indian banking sector.
Journal Name :
EPRA International Journal of Economics, Business and Management Studies (EBMS)

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Published on : 2022-02-02

Vol : 9
Issue : 1
Month : January
Year : 2022
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