stdClass Object
(
    [id] => 17516
    [paper_index] => 202509-01-023967
    [title] => CROSSVERGENCE AND WORKFORCE DYNAMICS: A CONCEPTUAL STUDY ON BUSINESS PROCESS OUTSOURCING IN BANGALORE-BASED MNCs
    [description] => 
    [author] => Dr. Archana H
    [googlescholar] => 
    [doi] => 
    [year] => 2025
    [month] => September
    [volume] => 11
    [issue] => 9
    [file] => fm/jpanel/upload/2025/September/202509-01-023967.pdf
    [abstract] => The Business Process Outsourcing (BPO) industry in India operates at the intersection of global corporate practices and traditional Indian cultural values. This dual influence has resulted in crossvergence—a hybrid value system blending global and local cultural orientations. While convergence and divergence theories have dominated cross-cultural research, crossvergence provides a more nuanced explanation of cultural transformation in emerging economies like India. This paper is conceptual in nature and aims to (i) review the theoretical roots of crossvergence, (ii) highlight its relevance for Bangalore-based BPOs, (iii) identify potential influencing factors, and (iv) propose a conceptual framework outlining implications for workforce outcomes. The study concludes with suggestions for future empirical research and HRM practice.
    [keywords] => Crossvergence, BPO Workforce, Globalization, Indian Culture, Organizational Behavior
    [doj] => 2025-09-08
    [hit] => 
    [status] => 
    [award_status] => P
    [orderr] => 14
    [journal_id] => 1
    [googlesearch_link] => 
    [edit_on] => 
    [is_status] => 1
    [journalname] => EPRA International Journal of Multidisciplinary Research (IJMR)
    [short_code] => IJMR
    [eissn] =>  2455-3662 (Online)
    [pissn] => - --
    [home_page_wrapper] => images/products_image/11.IJMR.png
)
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