stdClass Object ( [id] => 17703 [paper_index] => 202509-01-024206 [title] => CONFIDENTIALITY VS. TRANSPARENCY IN MEDIATION: STRIKING THE RIGHT BALANCE [description] => [author] => Sri Savithri Subbiah, A.Shanmuga Priyanga [googlescholar] => [doi] => [year] => 2025 [month] => September [volume] => 11 [issue] => 9 [file] => fm/jpanel/upload/2025/October/202509-01-024206.pdf [abstract] => Mediation is a means to resolving disagreements by a neutral individual facilitating parties to communicate and come to resolutions. Two key concepts of mediation are confidentiality and transparency. Confidentiality involves that which is said in mediation remains private, which makes individuals feel comfortable to be themselves and speak truthfully. Transparency involves openness and the sharing of information, which encourages trust and equity, particularly if mediation impacts more than the concerned parties or is funded by the public. This essay examines how confidentiality and transparency sometimes tug mediation in opposing directions, so that it is difficult to achieve the balance between the two. If confidentiality were too dominant, individuals outside the mediation process would perceive it as secret or unjust. However, if transparency were too dominant, individuals within mediation would fear expressing themselves openly, damaging the opportunity to resolve the conflict. By examining studies and observing actual mediation cases, this paper discovers that both transparency and confidentiality matter. How best to proceed varies with the circumstances. At times more privacy is desirable; other times, more openness is desired to hold all parties accountable. The research indicates that having definite rules and training for mediators is what can level the needs. For instance, mediators are able to safeguard personal information while revealing ome generalized information to maintain trust intact. This balance makes mediation an equal, trusted method of solving disputes. This study teaches us how to keep mediation safe and accessible at the same time, making it more beneficial for all parties involved [keywords] => Mediation, Confidentiality, Transparency, Conflict Resolution, Accountability [doj] => 2025-10-02 [hit] => [status] => [award_status] => P [orderr] => 96 [journal_id] => 1 [googlesearch_link] => [edit_on] => [is_status] => 1 [journalname] => EPRA International Journal of Multidisciplinary Research (IJMR) [short_code] => IJMR [eissn] => 2455-3662 (Online) [pissn] => - -- [home_page_wrapper] => images/products_image/11.IJMR.png ) Error fetching PDF file.