Rescue Wings is a mission-driven platform developed to assist both victims and first responders during disaster situations by delivering accurate, real-time information. It uses mobile services to gather real-time data on users and the environment, and deploys service agents (servants) to offer active assistance. The system leverages intelligent services and public resources from government organizations. A bio-inspired algorithm has been developed to efficiently schedule service requests, minimizing response delays. The system has been successfully tested in disaster rescue drills.