stdClass Object
(
    [id] => 18139
    [paper_index] => 202511-02-024916
    [title] => AN ANALYTICAL STUDY ON THE EFFECTIVENESS OF GRIEVANCE HANDLING SYSTEMS IN THE CEMENT SECTOR
    [description] => 
    [author] => Dr.Brijmohan A. Vyas, Mr. Shreyas D. Khot
    [googlescholar] => 
    [doi] => 
    [year] => 2025
    [month] => November
    [volume] => 10
    [issue] => 11
    [file] => fm/jpanel/upload/2025/November/202511-02-024916.pdf
    [abstract] => This study investigates the effectiveness of grievance handling mechanisms in the cement industry of Bagalkote, Karnataka, focusing on employee awareness, accessibility, timeliness, management responsiveness, and satisfaction with grievance outcomes. Using a descriptive research design, data were collected from 100 non-managerial employees through questionnaires and interviews. Findings reveal moderate awareness of grievance procedures, limited training, and communication gaps within organizations. Many employees find the process complicated and lack clarity about whom to approach, leading to low confidence and fear of retaliation. Timeliness and management responsiveness are inconsistent, with delays and limited follow-up reducing trust. The study concludes that enhancing awareness, simplifying processes, improving communication, and training managers in empathetic grievance handling are crucial for building a transparent, fair, and effective grievance redressal system that promotes employee satisfaction and industrial harmony.
    [keywords] => Grievance Handling, Employee Satisfaction, Cement Industry, Industrial Relations
    [doj] => 2025-11-16
    [hit] => 
    [status] => 
    [award_status] => P
    [orderr] => 40
    [journal_id] => 2
    [googlesearch_link] => 
    [edit_on] => 
    [is_status] => 1
    [journalname] => EPRA International Journal of Research & Development (IJRD)
    [short_code] => IJSR
    [eissn] =>  2455-7838 (Online)
    [pissn] => - -
    [home_page_wrapper] => images/products_image/2-n.png
)
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