A STUDY ON CUSTOMER SATISFACTION TOWARDS HP LAPTOPS
J.Arokia Ashwin Kumar , Dr. S. Gandhimathi
Student, Bharathiar university
Abstract
Today technology has brought the world in own hands human being very much to the complicated work in to easier. Gradually the invention and discoveries are made from time to time has head us to a comfortable world. One such significant is the laptop. The objectives of the study are to know access the cost and performance of HP laptop and evaluate satisfaction level of the customer towards HP laptop. The sample size of the study was conducted in Coimbatore city with 115 respondents through random sampling method. The tools and techniques are used frequency distribution method. Majority of the members use the laptop for studies. Majority (45.45%) of respondents awareness are through friends & relatives. Majority (37.27%) of the respondents are aware of the hardware configuration in laptops.
Keywords: HP Laptops, Customer Satisfaction
Journal Name :
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EPRA International Journal of Research & Development (IJRD)
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Published on : 2021-05-13
Vol | : | 6 |
Issue | : | 5 |
Month | : | May |
Year | : | 2021 |