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A COMPARATIVE STUDY ON CUSTOMER SATISFACTION BETWEEN JIO AND BSNL SERVICE PROVIDER WITH REFERENCE TO AVINASHI


Vishnu Prakash A,Mr. M.A.Prasad
Student, Dr NGP Arts and Science College
Abstract
Reliance Jio Infocomm Limited, doing business as Jio, is an Indian telecommunications company and a subsidiary of Jio Platforms, headquartered in Mumbai, Maharashtra, India. It operates a national LTE network with coverage across all 22 telecom circles. It does not offer 2G or 3G service, and instead uses only voice over LTE to provide voice service on its 4G network. India and the third largest mobile network operator in the world with over 41.08 crore (410.8 million) subscribers. Bharat Sanchar Nigam Limited d/b/a BSNL is an Indian government enterprise and a telecommunications service provider headquartered in New Delhi, India. It is under the ownership of Department of Telecommunications, Ministry of Communications, Government of India. It was incorporated on 1st October 2000 by the Government of India. The core idea of this paper is to know about the awareness about green marketing among the general public or consumer. This paper has taken to the present study on customer satisfaction between Jio and Bsnl in Avinashi city.
Keywords: Jio, Bsnl, Network , Service provided
Journal Name :
EPRA International Journal of Research & Development (IJRD)

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Published on : 2021-05-14

Vol : 6
Issue : 5
Month : May
Year : 2021
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