A STUDY ON CONSUMER SATISFACTION TOWARDS E-COMMERCE
Ms. Gopika B,Mr. K.Ponnumani
Student, Dr. N.G.P. Arts & Science college
Abstract
Internet has become an important medium for doing global business based on the state of the art technology. Global business was conducted in a new way: electronically, using networks and the Internet. The availability of Internet has led to the development of E-Commerce (Electronic commerce), in which business transactions take place via telecommunication networks. E-Commerce has two major aspects: economic and technological. The stress of this course will show you how to get started in the complex and exciting world of Electronic Commerce. New standards and new facilities are constantly emerging and their proper understanding is essential for the success of an operation and especially for those who are assigned a duty to select, establish, and maintain the necessary infrastructure. The main edge for business these days is e-trade. Full form of E-Commerce is Electronic Commerce. It implies managing in stock and administrations through the electronic media and web. On the web, it identifies with a site of the merchant, who offers item or administrations on to the customer from the gateway utilizing an advanced truck or computerized crate framework and licenses installment through MasterCard, Debit Card or other installment frameworks. E-Commerce includes carrying on a business with the help of the web. Basically, E-Commerce is that the development of business in web. In the past individuals used to purchase merchandise, for example, garments, gems, nourishment and so forth from outside. In any case, because of the development of E-business individuals are currently ready to purchase those things specifically from online sites with no bother. Presently, neighborhood business people to new companies, everybody is purchasing from online sites and sparing their time. Web has turned into the most utilized media for looking, exploration and now it is giving individuals a chance to purchase and offer things without being available before the merchant, customers/client. In this report, we will think about the investigation of E-Commerce in India. We will likewise see study results and discover the relationship between site qualities and consumer loyalty
Keywords: E-com purchases, global business, marketing, technology development all over the world.
Journal Name :
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EPRA International Journal of Research & Development (IJRD)
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Published on : 2021-05-30
Vol | : | 6 |
Issue | : | 5 |
Month | : | May |
Year | : | 2021 |