RECIPROCITY IN PSYCHOLOGICAL CONTRACT AND CHANGE-ORIENTED ORGANISATIONAL CITIZENSHIP BEHAVIOUR OF HOTEL INDUSTRY IN NIGERIA


Genesis Odiyah Mulade , Dr. Omoankhanlen J. Akhigbe
Department of Management, University of Port Harcourt , Port Harcourt ,Nigeria
Abstract
The goal of this research is to discover the nature of the link between reciprocity in psychological contract and change-oriented organisational citizenship behaviour. The research issue is that, since the fall of the Naira, the emergence of COVID-19, the limits, and income loss, the responsibility of hotel success has been placed on the shoulders of the leader. As a result, the innovative atmosphere is obsolete, and managers are implementing drastic initiatives that are not in line with employee expectations. To acquire a picture of the hotel sector, a cross-sectional survey was used, coupled with other mixed research approaches for a broader view. The figures were gathered through an online poll of 243 hotel employees working in premium hotels in South-South Nigeria. The research findings were obtained through the use of structural equation modelling.
Keywords: Reciprocity in Psychological contract,Change-oriented OCB, Innovative Climate, Supportive Leadership
Journal Name :
EPRA International Journal of Research & Development (IJRD)

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Published on : 2022-11-10

Vol : 7
Issue : 11
Month : November
Year : 2022
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