This study explores the improvement of operational risk management systems in commercial banks through a process-oriented approach that integrates risk identification, assessment, monitoring, and control mechanisms into core business processes in order to enhance financial stability, regulatory compliance, and organizational efficiency within increasingly complex and digitalized banking environments. By applying a mixed-methods research design that combines qualitative evaluation of internal governance structures with quantitative analysis of key risk indicators and operational loss data, the research develops a structured and adaptable framework aligned with Basel III standards and enterprise-wide risk management principles.