This study examines the relationship between e-banking services and customer satisfaction among users of selected public and private sector banks in Madhya Pradesh. Key dimensions of e-banking, including accessibility, convenience, reliability, security, responsiveness, and user-friendliness, were analyzed to understand their influence on customer satisfaction. Data was collected through structured questionnaires from active e-banking users, and statistical analysis, including correlation and regression, was performed. The findings reveal that all dimensions of e-banking positively influence customer satisfaction, with private banks showing slightly higher satisfaction levels. The study underscores the importance of secure, efficient, and user-friendly digital platforms to enhance customer loyalty and service