ENHANCING PASSENGER EXPERIENCE AND SECURITY IN AIR TRAVEL THROUGH DIGI YATRA: A LITERATURE REVIEW OF KEMPEGOWDA INTERNATIONAL AIRPORT
Joffin Jose
Research Scholar, Srinivas University , Mukka, Mangaluru, Karnataka
Abstract
The objective of this study is to examine the execution and consequences of the Digi Yatra program at Kempegowda International Airport, with a particular emphasis on the ways in which it improves both airport security and the general passenger experience. Using digital and biometric technology, Digi Yatra, an Indian government-backed digital effort, seeks to optimize the passenger experience from point of entry to point of departure.
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EPRA International Journal of Multidisciplinary Research (IJMR)
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Published on : 2024-01-20
Vol | : | 10 |
Issue | : | 1 |
Month | : | January |
Year | : | 2024 |