CANDIDATE EXPERIENCE ON EMPLOYEE REFERRALS VS TRADITIONAL HIRING PROCESSES
Sweta Singh
Global Institute of Business Studies (GIBS), Bangalore, Karnataka
Abstract
This research paper explores the candidate experience in employee referral programs in comparison to more traditional hiring processes. Through a qualitative and quantitative analysis, this study reveals critical differences in the way candidates view and interact with each recruitment method. Findings are that candidates who come through an employee referral have higher satisfaction, better communication, and a smoother application process. They also tend to get more accurate insights into the company culture and job expectations from the referring employee, which enhances their overall experience. Candidates from traditional hiring processes often feel uncertain and disconnected due to less personalized interactions. However, the study also addresses some of the potential drawbacks of referral programs, such as the risk of bias and limited diversity among referred candidates. The results thus stress the need for organizations to balance the advantages of employee referrals with strategies that ensure inclusivity and a positive candidate experience in all hiring methods. This research offers valuable implications for enhancing recruitment practices and fostering a supportive environment for all candidates.
Keywords: candidate experience, employee referrals, traditional hiring processes, recruitment satisfaction, communication, company culture, diversity, and recruitment strategies.
Journal Name :
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EPRA International Journal of Multidisciplinary Research (IJMR)
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Published on : 2025-02-20
Vol | : | 11 |
Issue | : | 2 |
Month | : | February |
Year | : | 2025 |