THE IMPACT OF QUALITY CONTROL METHODS ON EMPLOYEE PERFORMANCE WITH IN THE HOSPITALITY INDUSTRY


Mr.S.Muruganantham, Mr.S.Sibinathan
Department of B.com IT, Dr.N.G.P.Arts and Science College, Coimbatore
Abstract
Quality control (QC) in the hospitality industry is essential for maintaining high standards of service, ensuring customer satisfaction, and enhancing overall operational efficiency. The impact of QC methods on employee performance is significant, as these methods not only guide employees in meeting service expectations but also influence their motivation, job satisfaction, and productivity. By systematically monitoring and improving service standards, QC practices can foster a positive work environment, drive performance, and lead to better customer experiences. This report explores the relationship between quality control methods and employee performance in the hospitality industry, examining the challenges, benefits, and best practices of QC implementation and its overall effect on employees. In the highly competitive hospitality sector, the implementation of effective QC practices is crucial for organizations aiming to maintain a loyal customer base. A well-structured QC system can create a clear framework for employees to follow, boosting their confidence and ability to perform tasks efficiently.
Keywords: Quality Control, QC Practices
Journal Name :
EPRA International Journal of Multidisciplinary Research (IJMR)

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Published on : 2025-04-17

Vol : 11
Issue : 4
Month : April
Year : 2025
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