DETERMINANTS INFLUENCING JOB SATISFACTION AND RETENTION OF NON-TEACHING PERSONNEL IN KALAYAAN, LAGUNA BASIS FOR STRATEGIC WORKFORCE MANAGEMENT


Aimee C. Bengco
Master in Public Administration, Laguna State Polytechnic University, Sta. Cruz, Laguna, Philippines
Abstract
This study aims to examine the key determinants influencing job satisfaction and retention among non-teaching employees in Kalayaan, Laguna. With a focus on the local public sectors, the research identifies a range of determinants contributing to employee satisfaction and retention, including organizational culture, opportunities for growth and development, work-life balance, recognition, job security and compensation and benefits. This study used quantitative descriptive and correlational research design to determine the quantifiable results and define the relationship between each identified factor. The study employs quantitative data gathering through surveys conducted with a sample of non-teaching staff. Findings suggest that organizational culture, opportunities for growth and development, Work life balance and collegial relationship are the most significant contributors that influence to job satisfaction and retention of non-teaching employee in Kalayaan, Laguna. Moreover, such as recognition, job security and compensation and benefits are crucial in influencing level of satisfaction and retention. Based on the results, recommendations are provided for employers to enhance employee satisfaction and improve retention rates, ultimately contributing to a more stable and motivated workforce. This research highlights the need for a comprehensive approach in managing human resources, particularly for non-teaching employees, who play a crucial role in the operational success of educational institutions in Kalayaan, Laguna.
Keywords: Job Satisfaction and Retention, Local Public Sectors, Non-Teaching Personnel.
Journal Name :
EPRA International Journal of Multidisciplinary Research (IJMR)

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Published on : 2025-05-02

Vol : 11
Issue : 4
Month : April
Year : 2025
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