AN EMPIRICAL STUDY ON HOW DIGITAL ENGAGEMENT IS SHAPED BY INDIVIDUAL, SOCIAL, ECONOMIC, AND PSYCHOLOGICAL FACTORS
Ms. Priya V , Dr. K. Priyatharsini, Dr. A. Giriprakash
Sakthi Institute of Information and Management Studies, Pollachi, Coimbatore, Tamilnadu – 642 001
Abstract
In today’s digital age, social media has become an integral part of consumer life, influencing not only social interaction but also purchasing decisions, brand perceptions, and digital engagement patterns. This study explores the growing acceptance and adoption of social media platforms among consumers in Pollachi. Platforms like Facebook, Instagram, WhatsApp, and YouTube have become central to information consumption, brand interaction, and community engagement. The research aims to identify the key factors influencing consumers' acceptance of social media, including personal motivation, peer influence, digital literacy, and accessibility. Using a structured questionnaire and convenience sampling method among consumers in the Pollachi region, the findings provide insights into how social media is reshaping consumer behaviour and digital lifestyles.
Keywords: Social Media, Consumer Behaviour, Technology Adoption, Digital Engagement, Pollachi, Digital Literacy.
Journal Name :
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EPRA International Journal of Multidisciplinary Research (IJMR)
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Published on : 2025-05-12
Vol | : | 11 |
Issue | : | 5 |
Month | : | May |
Year | : | 2025 |