APPLYING THE PDCA CYCLE TO OPTIMIZE MAINTENANCE PROCESSES AT ILOCOS TRAINING AND REGIONAL MEDICAL CENTER (ITRMC)'S ENGINEERING UNIT


Sylvanus C. Uzor, Grace A. Llobrera-Diamse
College of Graduate Studies - Don Mariano Marcos Memorial State University , Mid La Union Campus, Philippines
Abstract
Maintenance reliability in healthcare infrastructure ensures patient safety, operational efficiency, and compliance with quality standards. This study examines the application of the Plan-Do-Check-Act (PDCA) cycle as a strategic framework to address recurring maintenance challenges at the Ilocos Training and Regional Medical Center (ITRMC), focusing specifically on its Engineering Unit. Utilizing a qualitative case study design, data were collected through direct observations, document analysis, and semi-structured interviews with key personnel. The findings highlight a successful transition from a reactive maintenance approach to a proactive, data-driven system anchored in the PDCA methodology. Implementation of the cycle led to improved resource allocation, reduced service disruptions, and the institutionalization of preventive maintenance practices. Moreover, the initiative fostered a culture of continuous quality improvement within the organization. This research offers practical, evidence-based insights for other resource-constrained public healthcare institutions aiming to optimize infrastructure management and service reliability.
Keywords: Continuous Improvement, Healthcare Infrastructure, Hospital Engineering, Maintenance Management,PDCA Cycle, Preventive Maintenance
Journal Name :
EPRA International Journal of Multidisciplinary Research (IJMR)

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Published on : 2025-07-13

Vol : 11
Issue : 7
Month : July
Year : 2025
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