Mr. S. Muruganantham, Abishek .S ,Ashok Kumar .P , Nishant .M , Yogeshwaran .R
Department of Commerce with IT, Dr. NGP Arts and Science College, Coimbatore, Tamil Nadu
Abstract
The COVID-19 pandemic accelerated the global shift toward digital platforms, transforming the way businesses connect with consumers. Lockdowns, social distancing measures, and disruptions in traditional commerce compelled organizations to adopt innovative digital marketing strategies at an unprecedented pace. In the post-COVID era, this evolution has reshaped consumer behavior, emphasizing personalized engagement, real-time communication, and immersive online experiences. Social media, influencer marketing, artificial intelligence, and data analytics have emerged as vital tools, enabling brands to deliver targeted content and build stronger customer relationships. Furthermore, e-commerce integration, omni-channel presence, and interactive technologies like AR/VR have become standard practices. This paper explores the key trends, technological advancements, and strategic shifts in digital marketing following the pandemic, highlighting both challenges and opportunities for businesses in a digitally dominant marketplace.
Keywords: COVID-19, Social Media, Influencer Marketing, Artificial Intelligence
Journal Name :
EPRA International Journal of Multidisciplinary Research (IJMR)

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Published on : 2025-08-13

Vol : 11
Issue : 8
Month : August
Year : 2025
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