SERVICES DELIVERY OF THE NATIONAL IRRIGATION ADMINISTRATION: PERSPECTIVES OF FARMERS IRRIGATOR'S ASSOCIATION
Elyza Marice S. Gamis
Student, Tarlac State University, Tarlac City, Province of Tarlac, Philippines
Abstract
This study analyses the level of satisfaction of the farmers' irrigator association (IA) in Nueva Ecija. Also, determine the correlation between the profile of the respondents and their level of satisfaction. The study also proposed countermeasures and recommendations. This study determined comprehensive development and maintaining high-quality services provided by the National Irrigation Administration (NIA)—Aurora Nueva Ecija (ANE)—Irrigation Management Office. By identifying the level of satisfaction of farmers in terms of communication, water distribution, and system management, as well as the challenges encountered by the farmers, this research serves as a vehicular way to maintain agricultural productivity, food security, and a stronger local community.
The study used a quantitative descriptive research design. The data was collected among randomly selected members of the Farmers Irrigator’s Association in Nueva Ecija. The methodology involves a quantitative descriptive design using a five-point Likert scale to assess the level of satisfaction of the farmers and Pearson correlation.
The study found that the majority of the farmers were male, ages 51-60 years old, married, had a monthly income of Php 10,000 or less, had been members of the association for six years or more, and handled rice crops. Whereas, farmers were very satisfied with the services provided by NIA in terms of communication, water distribution, and system management. Then, there is no significant relationship between the profile variables and the level of satisfaction of the farmers. Thus, some farmers still encountered challenges in water distribution, destruction of dams and canals, and issues between the members of the association. Even if only a few farmers express concerns, if nothing is done, these problems may worsen and have wider repercussions. The farming community's resilience can be greatly increased by reducing communication gaps and offering timely assistance during environmental emergencies.
This study suggests continuously implementing water monitoring and evaluation, encouraging open communication, regular meetings, and team-building; generating an allocated budget; proposing resilient design and regular monitoring of the irrigation system; and engaging in real-time engagement with complaints. Overall, the research contributes to the National Irrigation Administration in enhancing programmes and activities in contribution to high-quality services and policy-making that can increase the agricultural productivity in the province.
Keywords: Communication, Water Distribution, and system management, National Irrigation Administration (NIA)—Aurora Nueva Ecija (ANE)—Irrigation Management Office
Journal Name :
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EPRA International Journal of Multidisciplinary Research (IJMR)
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Published on : 2025-08-24
| Vol | : | 11 |
| Issue | : | 8 |
| Month | : | August |
| Year | : | 2025 |