This paper presents a comparative analysis of maternal healthcare services in public and private institutions. The study evaluates critical dimensions of healthcare delivery, including accessibility, waiting time, staff behaviour, provider communication, infrastructure, and overall satisfaction. Findings reveal a clear divergence in patient experiences across the two sectors. While public facilities are essential for marginalized groups, they are often associated with delays, poor communication, and disrespectful treatment. In contrast, private institutions, although less accessible to lower-income groups, demonstrate significantly higher satisfaction rates due to timely services, better infrastructure, and respectful care. The paper concludes with policy recommendations for improving public healthcare delivery and ensuring equity in maternal health services.