MARKETING INNOVATIONS ON PERFORMANCE OF HIGHER INSTITUTIONS OF LEARNING: PERSPECTIVES FROM PUBLIC UNIVERSITIES IN KENYA. CONCEPTUAL PAPER


Dr. Kegoro Ongoto Henry, Dr. Getembe Kepha
Kiriri Women’s University of Science and Technology, School of Business and Management , Nairobi, Kenya
Abstract
This conceptual paper, titled “Marketing Innovations on Performance of Higher Institutions of Learning: Perspectives from Public Universities in Kenya,” sought to ascertain the influence of marketing innovations on the performance of public universities in Kenya. The research objective was to examine the extent to which various marketing innovations. Data for this paper were collected through a comprehensive desk review and content analysis of empirical and theoretical studies conducted between 2019 and 2025. Peer-reviewed journal articles, case studies, and institutional reports relating to marketing innovations in higher education were critically analyzed. The analysis focused on identifying recurring themes, innovations adopted, and the observed outcomes on university performance. The review incorporated both regional studies from East Africa and broader global perspectives to contextualize the Kenyan experience. Findings from the empirical studies indicated that the adoption of marketing innovations by public universities in Kenya significantly influenced their performance. Digital marketing strategies such as targeted advertising, mobile applications, and the use of social media platforms enhanced student recruitment and institutional visibility. Branding innovations and online engagement strategies contributed to improved student satisfaction and loyalty, while strategic communication and public relations practices strengthened stakeholder trust and community engagement. The reviewed studies also revealed that institutions with proactive marketing departments demonstrated better alignment with changing market dynamics and expectations. The study concluded that marketing innovations are essential tools for improving the competitive positioning and operational effectiveness of public universities in Kenya. Institutions that embraced technology-driven marketing strategies were more likely to report improvements in student numbers, brand recognition, and institutional partnerships. However, challenges such as limited digital infrastructure, skills gaps, and resistance to change were noted as barriers to full implementation. Based on the findings, the paper recommended that public universities in Kenya invest in capacity-building for marketing staff, adopt integrated digital marketing strategies, and continuously evaluate the impact of their marketing efforts. Further research was also recommended to explore the long-term effects of marketing innovations on academic quality and financial sustainability within higher education institutions.
Keywords: Marketing Innovations and Performance of Higher Institutions of Learning
Journal Name :
EPRA International Journal of Multidisciplinary Research (IJMR)

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Published on : 2025-12-31

Vol : 11
Issue : 12
Month : December
Year : 2025
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