THE NEXUS BETWEEN TECHNOLOGICAL INITIATIVES AND OPERATIONAL PERFORMANCE OF THE SELECTED PUBLIC UNIVERSITIES IN KENYA
Dr. Kegoro O. Henry, Dr. Getembe Kepha, Mr. Mwenda Mark
1,2 ,3. Kiriri Women’s University of Science and Technology, Nairobi, Kenya
Abstract
Technology can enhance business operations if effectively embraced. Nonetheless, technological research within the university context is limited, indicating the necessity for a study to identify the research deficiencies. The primary aim of this study was to ascertain the correlation between technological initiatives and the operational performance of specific public universities in Kenya. The research was based on the technology acceptance theory. A total of 312 respondents were chosen from a sample frame comprising 15 public universities. A stratified random sampling method was employed to choose the respondents. The study had a sample size of 175. The participants in the study were members of the teaching staff. Structured questionnaires were used to collect primary data. We used the linear regression method to look at the data. There was a strong positive link between technological initiatives and how well certain public universities in Kenya did their jobs (B=0.229; Sig=0.012). It was determined that operational performance within the university setting can be adequately elucidated through technological initiatives. To improve the way public universities in Kenya work, they should focus on technology projects. University management must invest in technological infrastructures and train employees in soft skills to improve service delivery.
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EPRA International Journal of Multidisciplinary Research (IJMR)
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Published on : 2025-12-31
| Vol | : | 11 |
| Issue | : | 12 |
| Month | : | December |
| Year | : | 2025 |