JOB SATISFACTION AND COMPETENCE AMONG DOLE EMPLOYEES
Nelmyrrh Dareen M. Bagas, Diosline P. Dela Cruz, Alirose A. Lalosa
Graduate School, Eastern Samar State University-Borongan, Philippines
Abstract
This study investigated the level of job satisfaction and competence among Department of Labor and Employment (DOLE) employees in the southern municipalities of Eastern Samar and examined the relationship between these two variables. Anchored on Herzberg’s Two-Factor Theory and other motivational and competence-based theories, the study considered job satisfaction in terms of salary and incentives, nature of work, promotion opportunities, organization, and position, while competence was measured through overall competence, technical skills, problem-solving skills, and communication skills.
A descriptive-correlational research design was utilized, involving 107 DOLE employees selected through total enumeration sampling. Data were collected using a researcher-made questionnaire rated on a five-point Likert scale. Statistical tools such as frequency count, mean, percentage, and Pearson correlation were employed to analyze the data at a 0.05 level of significance. Findings revealed that DOLE employees exhibited high levels of job satisfaction (Grand Mean = 4.3836) and competence (Grand Mean = 4.3745), both interpreted as “Always Observed”. Promotion opportunities obtained the highest mean among job satisfaction indicators, while communication skills ranked highest among competence indicators. Although a moderate positive correlation (r = 0.426) was found between job satisfaction and competence, the relationship was not statistically significant (p = 0.474), leading to the acceptance of the null hypothesis. The study concludes that while DOLE employees demonstrate high levels of job satisfaction and competence, these variables do not significantly influence each other. It is recommended that DOLE continue enhancing professional development programs and explore other factors that may affect employee competence.
Keywords: Job Satisfaction, Employee Competence, DOLE Employees, Descriptive-Correlational Study, Public Sector, Organizational Performance
Journal Name :
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EPRA International Journal of Multidisciplinary Research (IJMR)
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Published on : 2026-03-16
| Vol | : | 12 |
| Issue | : | 3 |
| Month | : | March |
| Year | : | 2026 |