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  2. Vol. 3 Issue. 1 (January-2017) EPRA International Journal of Multidisciplinary Research (IJMR)

THE IMPACT OF CUSTOMER RELATIONSHIP MARKETING ON CUSTOMER SATISFACTION: With Special Reference to Commercial Bank PLC and HNB PLC in Jaffna District in Sri Lanka.

M. Karunanithy & Tharaneetharan, N
Senior Academic, University of Jaffna
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EPRA International Journal of Multidisciplinary Research (IJMR)
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Published on : 0000-00-00
Vol : 3
Issue : 1
Month : January
Year : 2017
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