MEASURING REDUCED ABSENTEEISM BY QUALITY CONTROL/ASSURANCE
Dr. K C Prashanth,Dr. Veena M
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Abstract
Employees form the input-process-output system of any organization. Employees committed performance towards organization and vice versa is significant. One of the measures of employee performance is reduced absenteeism. There seems to be impactful relationship between quality control and employee performance in terms of reduced absenteeism. Quality assurance and control is the activity of providing the evidence needed to establish confidence among all concerned, that the quality related activities are being performed effectively. Many quality assurance and control activities provide protection against quality problems through early warnings of troubles ahead. It establishes system of policies, procedures and guidelines that establishes and maintains specified standards of product quality. One of the crucial determent in successful implementation of TQM is Quality assurance. MSMEs play critical role in the economic development of a country. Quality management of these MSMEs is would be critical for their stability. The aim of the paper is to examine the level of Quality assurance against reduced absenteeism at MSMEs of Ballari, Karnataka. The universe comprised executive and non executive workforce of the firm. Sampling was carried out using convenient sampling technique with sample size of 50 in line with the Cochran formula. Data was collected using observation and informal interview methods. Descriptive statistics and Chi-square test was used to analyse the data. The research envisaged that all the factors of Quality assurance are associated with reduced absenteeism at the MSMEs. The study revealed that, job instruction manual and quality manual at the MSMEs has significant influence on reduced absenteeism.
Keywords: Quality assurance, Factors of Quality assurance, reduced absenteeism, etc.
Journal Name :
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EPRA International Journal of Multidisciplinary Research (IJMR)
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Published on : 2022-06-28
Vol | : | 8 |
Issue | : | 6 |
Month | : | June |
Year | : | 2022 |