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A STUDY ON CUSTOMER SATISFACTION TOWARDS LEGAL OPTIONS OF E-PAYMENT IN PUTTUR LOCALITY


Ashish P. R, Apoorva P.V.
Final Year M.Com., P.G. Department of Commerce, St Philomena College, Centre for P.G. Studies and Research, Darbe, Puttur , Karnataka, India
Abstract
Nowadays technology is developing rapidly in the economy. As a result, usage of internet and E-commerce also increases, which encourages people to use the e-payment modes in the transactions. E-payment enables easy, convenience, and security in the time of payment. And it avoids the carrying huge amount of hard cash while travelling or purchasing something. It also reduces the fear of theft, lost etc. of the money. People can make payment even by using mobile phone. And nowadays almost every sector adopts the e-payment system in their transactions. Therefore, this study is to identify the customer satisfaction towards different legal options of e-payment in Puttur locality. To understand the result of the study, previous research papers were analyzed and different research methodology is used. Finally, the paper has identified the pattern of previous researchers with regard to these contents. The present study states that majority customer is satisfied with using E-payment and some people are very satisfied. The satisfaction level shows that E-payment is not so difficult to understand. It can be easily understood, and can be adopted as one of the part of payment mode by everyone in upcoming years.
Keywords: E-payment, transactions, Customer Satisfaction, easy understand
Journal Name :
EPRA International Journal of Multidisciplinary Research (IJMR)

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Published on : 2022-08-27

Vol : 8
Issue : 8
Month : August
Year : 2022
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